Shipping Policy

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Shipping Time and Rules

Shipment times for each product vary depending on availability. The estimated shipping time is shown for each product when you place an order at https://shop.theo.inc/shop and normally your products will be shipped within 7 working days after payment confirmed. If your order includes several products, the estimated shipping time will depend on the product that will take the longest. We do not separate orders, nor do we separate combo products and ship them before the estimated shipping time. If you want to receive products individually as soon as they are available, please order them separately.

Shipping Notice

For special shipping requests, please contact THEO Support. Please confirm your address before payment. If you enter the wrong address, please contact THEO Support in a timely manner. We will contact logistics personnel to solve the problem. THEO orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.

When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.